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95029 Viagrande (CT)
+39 3471005926
info@etnagiganteintour.it
> How Can I to book excursion with EtnaGiganteInTour?
The fastest way to make a reservation request is through the booking form. It is also possible to book by e-mail,
info@etnagiganteintour.it, or contact form.
> Are the activities physically demanding?
During trekkings we will encounter some steep hill, but nothing to worry about, all our tours are studied for everyones. More
demanding routes are made on request.
> Will I be covered by an insurance during the activities?
During trekkings we will encounter some steep hill, but nothing to worry about, all our tours are studied for everyones. More
demanding routes are made on request.
> Are the activities family orientated?
The activities purchased individually have no age limits.
EtnaGiganteInTour however also organizes specific tours for families and suitable for children.
> I have special dietary requirements will they be catered for?
We will try our very best to accommodate all dietary requirements and most of the time we guarantee. We will let you know if
there are places on your itinerary where your needs cannot be accommodated. Please let us know at the time of booking of any
food requirements or allergies and we will pass the information onto your leader.
> Is it possible to start my excursion directly to my arrival in Catania, for example at the Airport?
Of course, write your request in the booking form, we will arrange everything for you.
> Where will be the meeting point? Will we be picked up directly from out accomodation/port?
EtnaGiganteInTour offers a free pick-up service in Taormina and in the surrounding areas and in the port areas for cruises.
Generally the pick-up is carried out near your accomodation or in easily reachable meeting points.
Pick-ups on other areas are possible with a small supplement.
> What happens in case of bad weather?
In case of bad weather conditions it will be possible to cancel the reservation free of charge. If the climate were to be very
adverse, we will contact you with an alternative. In general, we wait for the morning of the excursion to eventually cancel the
tour.
Generally, we check the weather updates until the morning of the excursion and we contact partners who are already on
the various sites to receive news and updates.
> What’s the last deadline for canceling my reservation?
Cancellation is free up to 7 days before the excursion; it can be communicated by phone, by message / whatsapp or email. If the
cancellation of the tour has to be subsequent in this term or in the event of no-show you will be charged 50% of the total
amount (we will collect the amount from the credit card that has been left as a guarantee or we will remain the deposit left in
the phase of booking).
> What clothes will we need? Suggested clothing and shoes for Etna Excursions
The suggested clothing is different according to the season. Always keep in mind we will get up to 2000 metres a.s.l. We
recommend, to wear different layers of clothes, a cap and comfortable trekking shoes that will enable you to deal with the
gradual decreasing temperature. In winter there will be a temperature range of about 15 degrees lower compared to the city
centre, while in the summer there will be a temperature range of 10 degrees lower compared to the city centre.
> How Can I to book excursion with
EtnaGiganteInTour?
The fastest way to make a reservation request is through the booking form. It is also possible to book by e-mail, info@etnagiganteintour.it, or contact form.
> Are the activities physically demanding?
During trekkings we will encounter some steep hill, but nothing to worry about, all our tours are studied for everyones. More demanding routes are made on request.
> Will I be covered by an insurance during
the activities?
During trekkings we will encounter some steep hill, but nothing to worry about, all our tours are studied for everyones. More demanding routes are made on request.
> Are the activities family orientated?
The activities purchased individually have no age limits. EtnaGiganteInTour however also organizes specific tours for families and suitable for children.
> I have special dietary requirements will
they be catered for?
We will try our very best to accommodate all dietary requirements and most of the time we guarantee. We will let you know if there are places on your itinerary where your needs cannot be accommodated. Please let us know at the time of booking of any food requirements or allergies and we will pass the information onto your leader.
> Is it possible to start my excursion
directly to my arrival in Catania, for
example at the Airport?
Of course, write your request in the booking form, we will arrange everything for you.
> Where will be the meeting point? Will we
be picked up directly from out
accomodation/port?
EtnaGiganteInTour offers a free pick-up service in Taormina and in the surrounding areas and in the port areas for cruises.
Generally the pick-up is carried out near your accomodation or in easily reachable meeting points.
Pick-ups on other areas are possible with a small supplement.
> What happens in case of bad weather?
In case of bad weather conditions it will be possible to cancel the reservation free of charge. If the climate were to be very adverse, we will contact you with an alternative. In general, we wait for the morning of the excursion to eventually cancel the tour. Generally, we check the weather updates until the morning of the excursion and we contact partners who are already on the various sites to receive news and updates.
> What’s the last deadline for canceling my
reservation?
Cancellation is free up to 7 days before the excursion; it can be communicated by phone, by message / whatsapp or email. If the cancellation of the tour has to be subsequent in this term or in the event of no-show you will be charged 50% of the total amount (we will collect the amount from the credit card that has been left as a guarantee or we will remain the deposit left in the phase of booking).
> What clothes will we need? Suggested
clothing and shoes for Etna Excursions
The suggested clothing is different according to the season. Always keep in mind we will get up to 2000 metres a.s.l. We recommend, to wear different layers of clothes, a cap and comfortable trekking shoes that will enable you to deal with the gradual decreasing temperature. In winter there will be a temperature range of about 15 degrees lower compared to the city
centre, while in the summer there will be a temperature range of 10 degrees lower compared to the city centre.
Fill out the form below for any info
or request with no obligation